Terms & Conditions

KAREN’S KITTY KINGDOM TERMS & CONDITIONS OF ACCEPTANCE

  1. The owner agrees by his/her signature, or that of their representative (who
    warrants that s/he is duly authorised), on the face of this The animal(s) being
    boarded is/are in a fit and healthy condition.
  2. All details given on the admission form are true and accurate;
  3. Inoculation certificates are accurate, valid and pertinent;
  4. The animals admitted are fit and free from any infectious disease and have not
    been exposed to infectious diseases within 6 weeks of admission;
  5. Full disclosure has been made of habits, traits, characteristics, and/ailments
    peculiar to the pet, and that the pet is free from vice.
  6. All cats being boarded are required to have current vaccinations with the
    certificates being produced on arrival, otherwise boarding will be refused. All
    vaccinations must be valid at least 14 days prior to boarding and cover the whole
    of the boarding term. Cats are to be vaccinated against Feline Enteritis & Cat Flu.
  7. Proof of sterilization of cats over the age of 6 months must be produced on
    arrival. No unsterilised cats over the age of 6 months will be accepted for
    boarding.
  8. While all reasonable precautions are taken in the care of all animals boarded at
    Karen’s Kitty Kingdom it is distinctly understood that no liability is accepted for
    any death, loss, injury or illness due to escape, accident, infection or any other
    cause whatsoever suffered by any boarder in our care. This indemnity shall apply
    regardless of whether any such death, loss, injury or illness may be due to any
    action of any of our staff. In the event of the death of any animal in our care, a
    veterinary opinion as to the cause of death may be sought. This will be at the
    expense of the owner.
  9. Any veterinary expenses incurred by a cat boarding at Karen’s Kitty Kingdom due
    to illness or injury, will be charged to the owner. It is emphasised that Karen’s
    Kitty Kingdom will not be held liable for any new or current or recurrent illness or
    injury. All efforts will be made to contact the owner or alternative contact person
    to obtain permission to seek veterinary treatment for an ill or injured cat.
    However, if required, veterinary assistance may be requested at the Owner’s
    cost without prior consultation. Treatments such as de-worming, tick & flea
    treatment, bathing and grooming will be administered if deemed necessary.
    These items will be charged for as will transport to and from the vet or other
    facility, and payment is due on collection of the animal.
  10. Any bedding, toys, collars and any other items supplied by the owner that may be
    damaged/destroyed by the animals are left at the owner’s risk. No responsibility
    is accepted for any articles such as collars, leads, containers and bedding left at
    the kennels.
  11. Special dietary requirements will be administered as supplied and requested by
    the Owner.
  12. All reasonable efforts will be made to administer oral medication or to apply
    external treatments as directed of which there is no charge to the owner.
  13. Advanced bookings require a non-refundable deposit of 50% of the total
    amount due to secure the booking. If the booking is cancelled the deposit
    will be transferred to the next booking. If the cat is deceased then a full
    refund will be given on presentation of the death certificate.
  14. Boarding fees are charged to include the day of arrival & departure. Boarding
    fees are payable at the beginning of the term on arrival. In the event of any delay
    in collection, notification must be given at the earliest opportunity and Karen’s
    Kitty Kingdom reserves the right to refuse the extension.
  15. Short over runs (2 days maximum) can be paid at the time of collection. Long
    extensions (more than 2 days) to boarding must be paid for at the time the term
    is requested by EFT.
  16. Karen’s Kitty Kingdom reserve the right to retain any animal, charging for the
    extended stay until such time as the outstanding account is settled, or to dispose
    of the animal with a suitable rescue centre, if any account becomes overdue or if
    the animal is not collected within 48 hours of the collection date. Any costs
    involved will be the responsibility of the owner.
  17. ABANDONMENT: Any pet not collected within 48 hours of the “Date Out” will be
    regarded as having been abandoned by the owner, and will be disposed as of as
    seen fit by the management of Karen’s Kitty Kingdom. The same will apply to any
    long term boarder whose monthly bill is not paid within 7 days of the due date.
    The owner of the pet will remain liable for the full account, plus any costs
    involved in disposal.
  18. Karen’s Kitty Kingdom reserves the right to add, change, or vary these Terms &
    Conditions at any time. However the latest prevailing Terms & Conditions are
    always on view in reception for inspection during the registration process.
  19. All owners hereby confirm that I have read, understood, and agreed to the terms
    and conditions as set out in this contract.